We are committed to protecting the privacy of our patients' personal information and to utilizing all personal information in a responsible and professional manner. This document summarizes some of the personal information that we collect, use, and disclose. In addition to the circumstances described in this form, we also collect, use, and disclose personal information when permitted or required by law.

We collect contact information from our patients (names, addresses, phone numbers, email address, employer’s names, and work phone numbers) for the following purposes:

To open & update patient files.
To process credit card payments and to collect unpaid accounts.
To process claims for payment or reimbursement from third party health benefit providers and insurance companies.
To send reminders to patients concerning the need for further dental examination or treatment and
To send patients informational material about our dental office.

Contact information is disclosed to third party health benefit providers and insurance companies when the patient has submitted a claim for reimbursement, or payment (of all or part of) the cost of dental treatment, or the patient has asked us to submit a claim on their behalf. Financial information may be collected in order to make arrangements for the payment of dental services. We collect medical information from our patients about their health history, their family health history, physical condition, and dental treatments. Patients' medical information is collected and used for the purpose of diagnosing dental conditions and providing dental treatment.

Patients' medical information is sometimes disclosed to the following:

Third party health benefit providers and insurance companies when the patient has submitted a claim for reimbursement or payment of all or part of the cost of dental treatment or has asked us to submit a claim on the patient's behalf.
Other dentists and dental specialists when we are seeking a second opinion and the patient has consented to us obtaining the second opinion.
Other dentists and specialists if the patient, with their consent, has been referred by us to the other dentist or dental specialist for treatment.
Other dentists and dental specialists when those dentists have asked us, with the consent of the patient, to provide a second opinion.
Other health care professionals such as physicians if the patient, with their consent, has been referred by us to the other health care professional for either a second opinion or treatment.

If we were to sell all or part of our dental practice, qualified potential purchasers may be granted access, as part of the due diligence process, to patient information in order to verify information important to the potential sale. If this occurs, we will take steps to ensure that the prospective purchaser safeguards all personal information.

Dentists are regulated by the Alberta Dental Association & College, who may inspect our records and interview our staff as part of its regulatory activities in the public interest.